10 Courses
CLASSROOM
TRAIN THE TRAINER COURSE
A Train the Trainer course provides professionals with the fundamental skills and techniques to design, deliver, and evaluate effective training sessions, focusing on adult learning principles, instructional design, communication, facilitation methods, and assessment strategies.
Participants learn to understand learner needs, create engaging learning environments, and develop impactful training programs for their organizations, ultimately building internal training capacity and fostering a culture of continuous learning.
CLASSROOM
PASSENGER GROUND SERVICES
Do you have a dream to work as an airport attendant, ticketing agent or even an airline representative? This course will intimate you with how airlines and airports operate in relation to the provision of passenger services, the respective regulatory requirements related to passenger and baggage transport etc.
AMADEUS
AMADEUS BASIC AND ADVANCE FUNCTIONALITY COURSE: AMADEUS, a Global Distribution System (GDS), is an essential tool for travel agents that enable them shop, sell and manage airline products and services. Learn basic entries and commands that will enable you better advise your clients on the services and products available to them.
VISA PROCESSING AND APPLICATION
The course covers all essential aspects of visa processing, from gathering documents to completing application forms, understanding visa categories, and preparing for interviews. Experienced instructors will guide participants through each step, sharing practical tips and valuable insights gained from their extensive experience.
BSP ESSENTIALS FOR TRAVEL AGENTS
The BSP Manual is part of the Passenger Sales Agency Agreement, governing how IATA-accredited agents operate under the BSP framework. Agents must adhere to these procedures, which simplify transactions, refund processes, and relationships with airlines.
"BSP Manual for Agents," covers a variety of procedures and rules that agents must follow in the Billing and Settlement Plan (BSP) as governed by IATA.
